Email Spam Filter Whitelisting Instructions

Since your ISP probably uses some type of spam filter we ask that you add us to your trusted list of senders, contacts or address book. All also known as whitelisting.

If you do not see an email from Chris Diamond in your inbox, due to the overzealous filtering by ISPs my email may have mistakenly been sent to your spam folder. Please open your spam folder look for it there, open it and mark it as “not spam”

Click the link to your ISP or email client to Whitelist Double Time Today, from: Chris Diamond.

Spam Filters: Norton AntiSpam, McAfee Spamkiller, Barracuda Networks, Trend Micro PC-Cillin, Cloudmark SpamNet, CA Anti Spam, Mailblocks, MailShield, MailWasher, Oddpost, SpamAssassin, SpamFighter, ChoiceMail, SpamButcher, Spameater Pro Spam Inspector, Spam Interceptor, SpamPal, Spam Sleuth, Other providers:

If you use Spam Arrest or other challenge response spam filter please whitelist Chris Diamond.

Norton AntiSpam back to top

  1. Start up Norton AntiSpam
  2. Click the Status & Settings tab
  3. Click AntiSpam
  4. Click Configure
  5. Click Allowed List tab
  6. Click Add button
  7. In the ‘Email Address’ box, enter chris@doubletimetoday.com
  8. Click OK
  9. Click OK

Trend Micro back to top

If you received an email message that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occuring in the future.

The Anti-Spam Toolbar detects spam by looking for certain keywords in the email’s subject or body and matching it with the anti-spam pattern file. Occasionally, it may detect what you consider legitimate email as spam.

To prevent this from occurring you can do either of the following:

  • Add the sender to the list of Approved Senders
  • Decrease the Spam Email Filter Strength

Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference when we develop our spam database, and it may not have an effect on how the toolbar detects spam.

Add the sender to the list of Approved Senders

  1. Open Microsoft Outlook or Outlook Express.
  2. Click the Spam Mail folder then select the legitimate email detected as spam.
  3. Click Approve Sender on the toolbar.
  4. Click Yes when the confirmation message appears.

Decrease the Spam Email Filter Strength

  1. Open Microsoft Outlook or Outlook Express.
  2. Click Trend Micro Anti-Spam then click Settings.
  3. On the Spam Filter tab, move the slider bar to select a lower filter strength.
  4. Click OK to save your settings.

McAfee Spamkiller back to top

  1. Select Friends from the McAfee SpamKiller sidebar.
  2. Click Add a friend.
  3. Make sure All users at a domain is selected under Friend type:
  4. Type the domain name you want to whitelist under Address:
  5. To whitelist all our newsletters, type
  6. Optionally, enter a Chris Diamond to help you recognize the domain under Name:
  7. Click OK.
  8. Click OK.

Barracuda Networks back to top

The Barracuda Spam Firewall is a popular spam filtering solution. Barracuda uses several algorithms and processes to determine whether emails are spam. Occasionally, it will mark a legitimate message as spam. There are two methods to whitelist email senders so that the firewall will not quarantine future email.

Whitelist Quarantined Senders

  1. Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.
  2. Locate the email from Chris Diamond and the sender email address chris@doubletimetoday.com that you do not want quarantined in the future. Click on the word “Whitelist,” which is in green print to the right of the email title. This will open your list in a web browser.
  3. Click the box to the left of the email that you would like to whitelist. At the top of the page, click “Whitelist.” Barracuda will not block or quarantine the sender whose email address appears on the whitelist.

Whitelist Senders and Domains

  1. Open your web browser. Navigate to your company’s Barracuda firewall homepage.
  2. Click on the “Block/Accept” tab.
  3. Choose “Sender Domain Block/Accept.” Enter the domain name from chris@doubletimetoday.com to whitelist. For example, you can enter aol.com to allow all AOL addresses. You may enter a comment to remind you why you allowed this domain. Click “Add.”
  4. Click your mouse on the “Email Sender Block/Accept” tab. Enter the email address of an individual sender that you want to whitelist, such as “chris@doubletimetoday.com” Include a comment. Click “Add.” In the future, Barracuda will not block emails from this sender.

Cloudmark SpamNet back to top

  1. Select Cloudmark | Options… from the Cloudmark SpamNet toolbar in Outlook.
  2. Click Advanced.
  3. Go to the Whitelist tab.
  4. Click the Add button.
  5. Type: chris@doubletimetoday.com
  6. Click OK.
  7. Click OK.
  8. Click Yes.
  9. Click OK.

Mailblocks back to top

  1. Click the Addresses tab.
  2. Click New.
  3. Type: chris@doubletimetoday.com
  4. Make sure ‘Accept Mail From This Address’ is selected under Receiving Options.
  5. Uncheck ‘Display in People Picker’ under Other options.
  6. Click Submit.
  7. Click OK.

MailShield back to top

  1. Click Friends from the toolbar.
  2. Click Add.
  3. Type: chris@doubletimetoday.com
  4. Click OK.

MailWasher back to top

  1. Click Tools, then Blacklist & Friends.
  2. Click Add… on the right, the Friends list side.
  3. Make sure Plain email address is selected.
  4. Type: chris@doubletimetoday.com
  5. Click OK.
  6. Click OK.

Oddpost back to top

  1. Check your ‘Probably Spam’ folder.
  2. If you see that Double Time Today was incorrectly filtered out
  3. Select it
  4. Click the ‘Move to Inbox and Mark as Not Spam’ button.

SpamAssassin back to top

  1. Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server
  2. whitelist_from chris@doubletimetoday.com
  3. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.

SPAMfighter back to top

Highlight the email from Chris Diamond with the email address chris@doubletimetoday.com to Whitelist.

Click “More” in the SPAMfighter Toolbar and select “Whitelist”.

Here you can choose if you want to Whitelist the email address chris@doubletimetoday.com or the whole domain.

To be sure that all emails from people in your Outlook contacts get through to you, you can import and Whitelist them.

To do this, follow these steps:

  1. Click “More” in the SPAMfighter toolbar.
  2. Then “Options”
  3. Then “Filter settings”
  4. Then “Blacklists & Whitelists”
  5. Then “Whitelist email address”
  6. Then “Import”.
  7. Select your ‘Address Book’ and click on “Check all”
  8. Click “Add”
  9. Click “Apply”

If you get a pop-up box offering you to upgrade to SPAMfighter Pro it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want delete addresses, please go to:

  1. Click More” in the SPAMfighter toolbar.
  2. Then “Options”
  3. Then “Filter settings”
  4. Then “Blacklists & Whitelists”

ChoiceMail back to top

  1. Open ChoiceMail
  2. Click on the Senders tab
  3. Choose “Approve another Sender”
  4. Type in the sender email address chris@doubletimetoday.com
  5. Click on OK

SpamButcher back to top

  1. Click the Configure button.
  2. Go to the Known Senders tab.
  3. Click Add under ‘Known Good Senders and Recipients’.
  4. Type: chris@doubletimetoday.com
  5. Click OK.
  6. Click OK.

Spameater Pro back to top

  1. Click Filters from the sidebar.
  2. Click the Approved Senders tab.
  3. Click Add Filter.
  4. Type: chris@doubletimetoday.com under Address.
  5. Choose ‘Full Email Address’ under Address Type.
  6. Select Email Domain.
  7. Click OK.

Spam Inspector back to top

  1. Select Spam Inspector
  2. Then ‘Manage Friends List’ from either the Spam Inspector toolbar or from the Outlook menu.
  3. Make sure Email is selected under ‘Add a New Friend’.
  4. Type: chris@doubletimetoday.com
  5. Click the >> button.
  6. Click Close.

Spam Interceptor back to top

  1. Follow the Trusted link under > Authentication Lists.
  2. Enter the email address: chris@doubletimetoday.com
  3. Click Add.

SpamPal back to top

  1. Click on the SpamPal system tray icon with the right mouse button.
  2. Click ‘Add to Whitelist’ from the menu.
  3. Type: chris@doubletimetoday.com
  4. Click Add.

Spam Sleuth back to top

  1. Select File, then Configure.
  2. Go to the Friends category.
  3. Make sure Active is checked.
  4. Type: chris@doubletimetoday.com on a line by itself in the entry field.
  5. Click OK.

Other Spam Filters Not List Above…. back to top

If Double Time Today is being filtered, try adding chris@doubletimetoday.com to your Address Book or Contact list.

If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist chris@doubletimetoday.com.